NexLearn

"SendThisFile provides a quality product and superior customer service at an affordable price. We strongly recommend their service."

Intro

NexLearn is a custom eLearning developer that specializes in creating Immersive Learning Simulations, providing customers with productivity improvements for training and development. NexLearn's customers include Harvard, Cessna, Bristol-Myers Squibb, UBS, Koch Industries, Sprint, Cisco Systems, Brookdale Senior Living, Genentech, and the U.S. Army.

The Challenge

In conjunction with the launch of its new Simulator Authoring Tool, NexLearn wanted a promotional contest that required collecting large files from customers. In the past, NexLearn had File Transfer Protocol (FTP) which had proved quite cumbersome, increasing the time spent configuring and troubleshooting. NexLearn needed a solution that was tightly integrated with its website and more user-friendly for its customers.

The Solution

By using SendThisFile's Enterprise Plan, NexLearn was able to quickly configure its file upload process to match its company branding, and easily integrate it into NexLearn's website.

The Results

Replaced cumbersome FTP and reduced IT support staff cost.
NexLearn quickly added customer file collecting to its website, greatly reducing the time spent working with IT and customer support that had been previously required with traditional FTP software. By offloading this task to SendThisFile, NexLearn was able to focus on its core business of providing superior customer service.