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SendThisFile Subprocessors

Last Updated: July 27, 2023

Updates

To enhance the service, SendThisFile may occasionally change or add subprocessors. SendThisFile will notify customers prior to adding a new subprocessor.

Infrastructure Subprocessors

SendThisFile uses the following infrastructure providers to host and process customer data.
Company Entity Country Purpose
IBM Cloud United States Hosting and infrastructure
Backblaze Inc. United States File storage
Microsoft Azure United States Hosting and infrastructure

Data Processors

SendThisFile uses the following subprocessors to process customer data on SendThisFile’s behalf. 

CompanyEntity CountryPurpose
tawk.to inc.United StatesLive chat support
CyberSource CorporationUnited StatesSendThisFile uses CyberSource for the storage and processing of the personal data necessary to process credit cards.
Twilio Inc.United StatesSendThisFile uses Twilio’s mobile SMS API and SendGrid for the purposes of delivering file download notifications to our customer’s recipient. Currently only mobile numbers based in the United States of America are allowed.
AtlassianUnited StatesEmail support
CloudflareUnited StatesDNS and DDoS protection
ChargebeeUnited StatesBilling and subscription management
DreamhostUnited StatesWebsite hosting
Authorize.netUnited StatesSendThisFile uses Authorize.net for the storage and processing of the personal data necessary to process credit cards.

 

Social Integrations

SendThisFile does not consider the following services to be subprocessors, because SendThisFile does not use any social media services to process data. SendThisFile does not share information with any social media service. Customers may choose to authenticate using social media services. In that case, SendThisFile will retrieve the customer’s email from the respective service. 

Company Entity Country Purpose
Facebook, Inc. United States When a customer chooses to authenticate using Facebook, SendThisFile will import the user’s email address.
LinkedIn Corporation United States When a customer chooses to authenticate using LinkedIn, SendThisFile will import the user’s email address.
Google LLC United States When a customer chooses to authenticate using Google+, SendThisFile will import the user’s email address.

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