How SendThisFile works

Send large files. Stay in control.

Upload your files and add recipients. SendThisFile delivers the link and tracks every download.

Free includes transfers up to 50 MB.

For the sender

Prepare your transfer in one place

Start with the file itself. Add the recipient and a useful message, choose enhanced security when the transfer calls for it, and send.

  • Drag and drop or choose a file
  • Add recipient and message details
  • Use enhanced security options on paid plans

For the recipient

Download without wrestling with an attachment

The recipient follows the transfer link and downloads the files while they are available—without forcing a large attachment through an inbox.

  • One direct route to the transfer
  • Optional recipient authentication on paid plans
  • A clear availability window

When the files start with them

Receive files two ways

Send a direct request when you know who has the files, or give customers an upload route from your own website.

01

Direct File Request

Send someone a secure upload link

Add the sender’s email address and your instructions. SendThisFile delivers an upload link, and the uploader does not need a SendThisFile account.

  • Free requests accept files up to 50 MB
  • Received files appear in your SendThisFile Activity
02

Business Website Integration

Open an upload route on your own site

Business customers can add a SendThisFile Website Button so visitors and customers can send files directly to the team.

  • Keep the upload journey connected to your website
  • Incoming files remain accessible through SendThisFile Activity

After the handoff

Know what happened next

Activity keeps sent files, received files, and requests in one place so you can confirm a download or return to a transfer without searching an email thread.

  • See whether sent files were downloaded
  • Return to files you received
  • Follow the requests you sent

Choose the right plan

Start free. Add more control when you need it.

The transfer flow stays familiar as you add larger files, longer retention, and team features.

Free

Send the first file

Up to 50 MB per file with 7-day retention.

Business

Work across a team

Multiple users, custom branding, integrations, and 30-day retention.

Control through the handoff

Set the access window. Add identity checks when needed.

Every plan includes defined file retention. Paid plans add recipient authentication for transfers that need a stronger access check.

7 days

Free file retention

14 days

Standard file retention

30 days

Business file retention

Paid plans

Optional recipient authentication

Common questions

Before your first transfer

Clear answers about receiving files, size limits, retention, and recipient authentication.

How do I receive files from someone else?

Create a file request and enter the sender’s email address. They receive instructions and an upload link, and they do not need a SendThisFile account.

What file size can I send?

The Free plan supports files up to 50 MB. Current Standard and Business plans do not impose a file-size limit.

How long are files available?

Current retention is 7 days on Free, 14 days on Standard, and 30 days on Business.

Can I require a recipient to verify their identity?

Yes. Recipient authentication is available as an enhanced security option on paid plans.

Your next file

Send your first transfer

Start free for files up to 50 MB, or compare plans for larger files and additional controls.